Lobby Hero was established in 2022 and started out as a group of friends who played Call of Duty. We realised that we were able to obtain high ranks in multiplayer very quickly and began to “carry” or “boost” our friends to higher ranks also. We then began offering our services to the wider community & thus Lobby Hero was born! We were fortunate enough to turn our hobby into a full time job!

Today, we are a team of gamers who work together to provide our clients with products and services, specialising in Call of Duty. We utilise new methods such as Bot Lobbies to make the grind easier for all of our clients!

We offer our services across various platforms and only recently decided to create a central hub to collate all of our products and services for our clients to access.

Our Core Values:

You get what you pay for, or you money back.

Providing a reliable service & excellent products.

Providing top quality customer service.

Lobby Hero’s money back guarantee ensures you receive the full order or your money back! This guarantee applies to all products & services we provide, no matter how big or small the order is.

An example of how we implement the guarantee:

You are in the middle of a purchased Bot Lobby game and you lag out or your game crashes – Lobby Hero will restart this round for you and the game will not count. You will receive the full amount of Lobbies purchased, or your money back!

Customers are permitted to request refunds for products or services under reasonable circumstances. For approved refunds, the funds will be returned to the original payment method. Please allow up to 96 business hours from the time the refund is processed for the funds to be credited back to you.

Refunds may be issued in the following situations:

– Your order was cancelled

– Duplicate payments: If a customer has made multiple payments for a single order, we will gladly refund the extra payment(s)

– Change of mind regarding services purchased on the website: If the order has not yet commenced, a partial refund may be issued based on the current progress. However, if the order has been completed, this option is not available. – Non-delivery of products: If the products were not received by the customer, especially within the expected delivery timeframe. This does not apply to Account purchases where the account has been delivered to the purchaser and the provided login details have been changed

– Partial refunds for additional ‘Express/Prioritized Delivery’ options: If the service was not delivered within the promised expedited timeframe, excluding any delays caused by customer responses, we can refund the extra charge or compensate for the delay by providing additional items at no cost

As virtual goods are delivered electronically, there are no shipping fees associated with refunds; however, banks may impose foreign exchange fees in certain instances.

To initiate a refund request, please reach out to our Live Chat Support by clicking the button located at the bottom right of the page, and we will assist you promptly.

It is completely safe to purchase from our site on Lobby Hero. We only partner with trusted payment processors who utilise advanced encryption technology to ensure your data is secure. Our main payment processor is https://stripe.com/. We also provide Paypal, Apple Pay & Google Pay to provide a wide variety of secure payment processors to our clients.

We provide a wide range of payment options, including Credit and Debit cards, Paypal, Paypal Pay Later, Apple Pay, Google Pay, Cryptocurrency and various other payment methods. You are welcome to select the payment method that is most convenient for you. If you have any recommendations for additional payment methods that we should consider, please share your thoughts with us.

To track your order, please login to your Lobby Hero account and select “Orders” within the “My Account” menu. All of your orders will be displayed within this menu.

Yes! All of our products are vigorously tested before we launch them to our clients. Bot Lobbies are just like any other public match you may join. There are no hacks or cheats involved to get you into the Lobby, this makes the process completely safe for you! We have provided thousands of lobbies to our clients without any bans being issued!

We are online 24/7 & we aim to get all orders completed within 24 hours. However during peak times there may be slightly longer wait time to get into the Lobby. Please feel free to reach out to us via Discord or Email after purchase. Please have your order number to hand!

You will need to own the respective game you are purchasing Bot Lobbies for. There are often “Free Play Days” available, but you still need to own the game in order to play in our lobbies on these days.

When you purchase a Lobby from us, you are purchasing your admission only to the Lobby of your choosing. You are not permitted to invite anyone to the Lobby. If you have a friend who would like to join our Lobbies, they would need to purchase a Lobby from us!

Becoming Rank Restricted is when an account is not banned but is temporarily unable to play a ranked match of Call of Duty. 

We have been providing Ranked Bot Lobbies since 2022 and have never experienced a client becoming Rank Restricted. Please be assured that our methods are completely safe and have been undetected for over 2 years!

We currently only provide Hard Unlocked accounts. The term Hard Unlocked means that the Camo or Item has been unlocked manually in game & is a permanent. We manually complete challenges on these accounts without the use of any hacks, cheats, tools or unauthorised software.

All of our accounts are Full Access. This means the purchaser has the ability to login to the account once purchased and change all of the information (Email Address, Activision, Passwords). This process ensures that only the purchaser has access to the account.

All of our accounts are safe to purchase and use!